Manager, Retail and Direct Bank Divisional Communications
Works with President of the Retail and Direct Bank to develop and disseminate content and communications related to the overarching divisional strategy of the bank. Responsible for designing, developing, and implementing communication strategies that help drive organization, culture and business results. As part of the role, this person must develop and execute on a measurement strategy to determine the effectiveness of the communications tactics. Directs and maintains a diverse set of communication channels. Builds and maintains strong relationships with business leaders and line of business communicators to ensure early inclusion in initiatives that will impact associates and to provide counsel on handling communications to associates, managing reputational risks, and providing perspective on likely associate reactions. Develops and implements integrated communication strategy for stakeholders, creating communication plans and channels that align with core strategic principles. Works in tandem with Chief of Staff (CoS) and Executive Admin (EA) to ensure that the President is spending the right amount of time with the right audiences and delivering the right messages.
5+ years’ experience in communications or other relevant job experience
Very strong writing and oratory skills
Very strong conceptual reasoning skills
Adaptable problem-solver with an even-keeled mentality
Strong comprehension of business strategy and objectives
Passion for learning and continuous improvement
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.