Manual Encoding Lead

  • Company: Merck
  • Location: West Point, Pennsylvania
  • Posted: February 02, 2017
  • Reference ID: CLI005638
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Position Overview:

Under the direction of the applicable management, the Manual Encoding Lead (ME Lead) is responsible for executing end to end data management activities pertaining to the encoding of clinical trial data, including but not limited to: data management tool and system development, validation and maintenance, data collection, data integrity review and reconciliation, query management, medical coding, and database lock preparation, in compliance with Merck Standard Operating Procedures (SOPs) and ICH-GCP guidelines. Works with management to maintain the consistent execution of quality global procedures and monitors workload and resource allocation. Supports the comprehensive development of junior staff and encourages effective interaction of GDO staff with business partners to achieve common objectives. Is accountable for the quality and timely execution and delivery of Global Data Operations (GDO) deliverables related to encoding at the trial and program level.

Primary activities include, but are not limited to:
  • All activities of an Encoder.
  • Accountable for all encoding related protocol level start-up, in-life and database lock tasks and activities performed by all coding staff at the trial level.
  • Interact and communicate with customers and stakeholders both internal and external to GDMS as well as Merck when needed.
  • Accountable within GDO to design, create, validate, review, approve and maintain encoding specifications as needed.
  • Coordinate the execution of user acceptance testing of encoding as needed.
  • Participate in relevant operational meetings.
  • Execute and trigger communications and escalations at the protocol level within department, within function and cross-functionally.
  • Execute and maintain adherence to a metrics control plan and quality assessment indicators at the trial level.
  • Coordinate the database lock activities related to encoding and triage and track issues to resolution.
  • Accept and execute special responsibilities related to process maintenance, data quality assessment, staff training and mentoring and/ or other special activities, such as developing and delivering programs and materials to instruct staff regarding business processes, leading or participating in cross functional technical improvement projects, etc.
  • Continually monitor for opportunities to improve efficiency, effectiveness and quality and implement changes as appropriate at the trial level, program level, TA level and GDO Level.
  • Performs tasks with minimal guidance from manager(s).
  • Serve as subject matter expert for encoding processes, globally and locally, at the trial level, program level and TA Level.

Education Minimum Requirement:
  • B.A. or B.S. degree, preferably in Medicine, Pharmacy, Nursing, Biological Sciences, or health care related discipline.
Required Experience and Skills:
  • Five years experience in Pharmaceutical Encoding and/or Vocabulary Management.
  • Two years experience in clinical development and encoding.
  • Three years of experience in clinical practice and/or medical terminology.
  • Excellent Oral and written English language skills.
  • Exceptional communication skills (oral and written) with the ability to communicate with both the technical and business areas.
  • Exceptional organizational, problem-solving and negotiating skills.
  • Demonstrated excellent project management and leadership skills.
  • Preferred Experience and Skills:
  • Ability to work cross functionally and as part of a team.
  • Be able to work under pressure in a changing environment with flexibility.
  • Ability to work independently and accept and act with appropriate accountability with minimal guidance by a manager.
  • Ability to coordinate the work of others and influence decision making.
  • Prefer someone with 4 years of experience working in regulations and policies applicable to pharmaceutical industry encoding.

Our employees are the key to our company's success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. If you need an accommodation for the application process please email us at

Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

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