The Medical Center of Aurora is Metro Denver's first community hospital to earn a Magnet Recognition for nursing excellence. This hospital has received multiple awards and or certifications for Primary Stroke, and Chest Pain. TMCA was ranked as a #4 hospital in the Denver Metro area and the #4 hospital in Colorado in US News & World Report's 2014-2015 Best Hospital Rankings. TMCA is a Level II Trauma Center and a Level III NICU. TMCA is also an Emergency Nurse Association Lantern Award Recipient for 2013-2016, State of the art Heart Care Tower, Community Hospital Cancer Program accreditation from America College of Surgeons Commission on Cancer. NAPBC-accredited Breast Cancer Care Center, Rocky Mountain Hospital for Children's affiliation, and an affiliate of HealthOne, Denver's largest healthcare center.
This position supports the mission of The Medical Center of Aurora and Centennial Medical Plaza of optimizing the quality of life of all those served by expanding beyond the traditional focus on medical care to meet the needs of the whole person. Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels. Ensure charts are completed and accurate . Verify all insurance and obtain pre-certification/authorization. Calculate and collect patient liable amounts.Process patient charts according to paperwork flow needs andentEnsure that all necessary signatures are obtained for treatments. Answer any questions and explains policies clearly. established productivity standards. Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs identifying and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtainand biographical information with insurance and financial information. Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule. Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. Verify insurance benefits and detestaff. Enter armines pre-certification status. If pre-certification is needed, call the insurance pre-cert department and initiate review or verify authorization number provided by scheduling information and authorization numbers into the registration system. Secure all signatures necessary for treatments, release of medical information , assignment of insurance benefits, and payment of services from legally responsible parties . Obtain copies of necessary identification and insurance cards. Explain Issue a Business policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies.s Office letter to all patients according to policy. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action. Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient's medical record and financial file. Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments. Other duties as assigned.
The Medical Center of Aurora and Centennial Medical Plaza expects our core values to be reflected in the way every employee interacts with co-workers, patients and family members, and with others in the community. The intent of these values is to assure that TMCA/CMP creates the environment where individuals choose to work, and that patient care services are of the highest quality.
I. Position Requirements:
A. Licensure/Certification/Registration: NA
C. Experience: None required. However, prior experience in a patient care related field preferred.
D. Special Qualifications: Ability to communicate effectively with patients, families, physicians, and other health care team members. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills. Ability to communicate with patients using auditory Input and Output.
II. Degree of supervision required: Involves general guidance and direction by the Director and Manager. Care supervision will be performed by the delegating RT. Employee will be expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures. Work performance is reviewed by peers and managers.
III. Populations and Ages of Patients Served: This position requires knowledge of growth and developmental needs of patients and families. Personnel in this position must recognize and respond to the behaviors of patients and families in each age category. The employee must be able to demonstrate the special skills required to care for patients and their families according to standards. (The skills and knowledge needed to provide such care may be gained through education, training or experience.)
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom