Position Summary:Coram/CVS Health is looking for customer service oriented professionals to join our team as a Administrative Pharmacy Clerk! In this fast-paced and dynamic role, you will work alongside our Pharmacists by communicating with patients, Physicians and other healthcare professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients.
As a Pharmacy Clerk, you will:
Maintain inventory of patient supplies, document supply needs, and place orders for drugs/medical products.
Assist with maintenance of patient files; Sort and file Physician Orders and all clinical documentation.
Answer and route telephone calls, arrange shipment dates, and assists with new referral coordination as needed.
Provide administrative support to the specialty team – typing/faxing/tracking physician’s orders, discharging patient from service, filing of paperwork in the correct sections of the medication
Call patients to confirm delivery of coordinating with internal team members, documenting discussions in progress notes, rescheduling patients for subsequent deliveries
Typical work hours for this position are Monday – Friday, 9:00 AM – 5:30 PM ,with an opportunity for over-time based on business need. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.
Partner with Coram/CVS Health and you'll have an exciting opportunity to utilize your healthcare training and customer services skills to provide specialty infusion services administered to patients in their homes. In this role, you will partner with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life!
Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart.
Do you want to learn more? Check out the videos below!
Minimum one year customer service experience.
Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word. Strong verbal and written communication skills.
Demonstrated ability to work with a sense of urgency and pay close attention to detail.Preferred Qualifications:Demonstrated ability to work independently and as a team. Experience in home health and/or healthcare industry. Knowledge of medical terminology.
Certified Pharmacy Technician preferredEducation:
High school DiplomaBusiness Overview:
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/