Medical Service Associate II
Location: Albany, New York
Posted: November 12, 2016
Reference ID: 671504326
A Medical Office Assistant job in Albany, NY is now available courtesy of Adecco Medical & Science. Candidates must have medical office experience along with excellent computer skills. In this role the ideal candidate will be working with the HEDIS team to provide basic administrative and telephonic support for the department; will be working in a fast paced environment in order to meet deadlines within the project. Candidate will work under the direction of the Lead to assist and fulfill requests by contacting and corresponding with provider practices. A high degree of professionalism and team effort is expected to be maintained throughout the project. This is a temporary position from January until approx the end of May.
Maintain fax equipment, camera/scanner, retrieve previously scanned information, place telephone calls to provider offices, monitor fax process request records, oversee incoming and outgoing fax documents, copy, verify label, sort, prepare batches, retrieve information, file, type, collate, distribute; assemble and scan/upload documents.
Book appointments, verify information and communicate with provider offices efficiently and accurately.
Schedule HEDIS office reviews, confirm next day appointments, verify addresses for fax and mail, and maintain tracking log and calendar.
Medical record confidentiality is maintained and records are stored in locked cabinets and retrieved as requested by staff and Auditors.
Assist abstractors by utilizing research within the company's claim systems to locate where members received care.
Call members inquiring about the provider of their care.
Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience.
Familiarity with medical terminology, customer service, call center background and prior HEDIS experience would have priority for this position.
Must have Excel skills and must have the ability to type 30-40 WPM.
Reliable transportation is required.
If you are interested in this Medical Office Assistant position please contact Ashley Gruver at firstname.lastname@example.org or apply online by clicking on APPLY NOW. For other great healthcare opportunities at Adecco Medical & Science, go to www.adeccousa.com
Equal Opportunity Employer Minorities/Women/Veterans/Disabled