Medicare D Mailing Services - Senior Consultant

  • Company: CVS Health
  • Location: Scottsdale, Arizona
  • Posted: November 22, 2017
  • Reference ID: 724044BR
Position Summary:

The Med D Mailings Services (MDMS) Senior Consultant will support the department’s three MDMS work streams - MDMS Production, Data Validation and Print Validation which are charged with executing nearly 200 different Medicare enrollment letters for our SSI Individual, EGWP and NEJE lines of business along with Medicare and Medicaid Transition Fill mailings that are done on behalf of our SSI business and health plan clients. The 3 teams together support execution of over 21M letters per year. This position acts as an individual contributor and team player who demonstrates a comprehensive understanding of each team’s processes and function, so that they can move flexibly between the teams, performing each function as needed, while ensuring all work is performed within SLA, focusing on timeliness, accuracy and quality. A key function of the role will be to lead cross functional efforts within MDMS and with our business partners to improve efficiency, reduce costs and improve quality. To perform these functions, the Sr. Consultant must establish cross-functional working relationships with print vendors, internal and external business partners and MDMS team members. Additionally, they will be responsible for developing and maintaining department tracking and reporting.

Primary responsibilities include:
Identifying and driving process improvements cross functionally within MDMS around efficiency, costs savings and quality Managing all aspects of the print production process including programming changes, crosswalk build and client profile approval with the print vendor Template data mapping and test file creation to ensure accuracy Quality checking live proofs to ensure the correct data populates and the template is accurate

Required Qualifications:
- 2 + years of proofing experience and understanding of variable information and template mapping
- 2+ years of personal computers skills, including MS Office suite experience (requires intermediate to expert skills in MS Word and Excel) as well as proven experience with web based tools

Preferred Qualifications:
- Medicare Part D Operations and PBM knowledge preferred
- Excellent communication skills, both written and verbal
- Strong time management skills, including good organizational and multi-tasking abilities
- Flexibility, strong accountability and teamwork

Verifiable High School diploma or GED is required. Bachelors is preferred.

Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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