Member Retention Field Associate - New York, NY - 137096
New York , New York
November 24, 2017
/Your talent. Our Vision./ At Anthem, Inc.,it's a powerful combination, and the foundation upon which we're creating greater access to care of our members, greater value for our customers, and greater health for our communities. Join us and together we willdrive the future of health care.

this is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Member Retention Field Associate

Responsible for managing members scheduled to lose Medicaid, FHP or CHIP coverage in the recertification process.

Primary duties may include, but are not limited to:

Manages members and recertifies their benefits with the State prior to the member losing coverage.

Manages enrollment with completing applications that were submitted as incomplete or were determined to have presumptive or temporary eligibility.

Collects delinquent premiums to ensure members do not lose healthcare coverage.

Completes assigned appointments in a timely manner.

Creates recertification appointments by home visits from member contact lists.

Attends recertification events.


High school diploma

Minimum of 1 years of related experience;

Or any combination of education and experience, which would provide an equivalent background.

Requires the ability to work flexible hours and weekends

Must also pass Marketing Training Program to become certified as a Facilitated Enroller in NY State.

/ Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran. /

Job Membership & Enrollment

Equal Employment Opportunity Statement
Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

Title: Member Retention Field Associate - New York, NY - 137096

Location: NY-New York City

Requisition ID: 137096

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