Member Services Specialist
Orlando , Florida
November 23, 2017

Member Services Specialist Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative with at least one year of customer service experience. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact · Receiving incoming calls or emails from members, pharmacies, doctors, offices about requests for information on medication benefits. · Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member · Adhere to and reinforce standard operating procedures and training guidelines specific to HIPAA · Providing support and assistance with order processing and general account benefit inquiries · Handle inbound calls from members for prescription and setting up delivery for refill · Will not answer any questions regarding insurance

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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