Mgr 2, Operational Account Manager Advanced Advertising
New York , New York
November 23, 2017

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

This role will sit within Advanced Advertising Data Platforms Team and primarily be responsible for account management and managing day to day communications with various Programmers/MVPDs. Key responsibilities will include coordination of all Programmer's creative ad spots with internal systems and stakeholders while managing and tracking overall status of campaign level performance and metrics.

Core Responsibilities:

  • Support on-boarded Programmers from a program management, data request and data product offering perspective
  • Provide account management, that includes creating presentations and delivering communication around new and existing Programmer offerings
  • Support cross-workstream coordination across multiple product groups
  • Support ad-hoc programmer requests by creating product documentation and developing Programmer presentations to support partnership discussions
  • Attended programmer meetings, compile Programmer notes with internal team on feedback and follow-up with next steps and clear actionable items
  • Coordinate follow-up meetings with Programmers, manage and oversee all functions of Programmer products from training, onboarding, to launch
  • Provide input and communicate Programmer Product offerings and use cases as it relates to Comcast's Data Management Platform
  • Provide customer support and manage day to day account management with all programmers
  • Communicate creatives and upfront audience specific targets and back-end measurement to Programmers and internally (Operational Support) & troubleshoot any issues that may arise
  • Work with internal teams to create repeatable reliable process and reporting outputs
  • Create Communicate process, procedures and timelines to Programmers
  • Develop product quarterly executive readouts and executive level presentations
  • Present research to Programmers, Advertiser clients and senior network and agency folks

Job Specification:

  • Minimum of 1-3 years experience in broadcast, cable media sales with a minimum of 2 years experience in agency or TV sales
  • Years of Experience: Generally, requires 7+ years related experience
  • Field of Study: Advertising/Media, Sales, Media Planning, Corporate Strategy
  • Experience with Agency Planning or TV Sales in the Media and Advertising Industry
  • Experience with Campaign Planning and post-campaign reporting
  • Experience with market research/strategy, data visualization, and financial modeling for a Programmers
  • Experience in applying data insights to TV planning and buying
  • Strong knowledge in Media Math, TV Terminology, TV Research, TV Sales Processes
  • Excellent communication, interpersonal, motivational and organizational skills required and ability to work independently and in a team environment with internal stakeholders and external clients
  • Exceptional verbal and written communication and executive presentation skills are required
  • Creative thinker and innovator, analytical, extremely detail-oriented, core problem solver, self-starter that can identify gaps and aggressive follow through and ability to hit deadlines
  • Must be proficient in Word, Excel and PowerPoint
  • Ability to travel as needed; work flexible hours/days of the week

Education Requirements

Bachelor's Degree or equivalent in related discipline; Masters Degree in related discipline preferred

Comcast is an EOE/Veterans/Disabled/LGBT employer

A little about us:
Comcast brings together the best in media + technology. We drive innovation to create the world's best entertainment and online experiences.

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