Discover. A more rewarding way to work.
At Discover Financial Services, you'll find yourself in the company of some of the industry's smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.
Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:
Mgr, Decision Infrastructure Solutions Process Quality
This position within Decision Infrastructure Solutions (DIS) is responsible for identifying gaps within decision system and implementation processes and making recommendations for enhancements. It liaises with our 3 lines of defense to identifying emerging operational & compliance risks and implementing actions to mitigate these. This role is multi-faceted, requiring a mixture of project management, problem solving, communication skills, presentation, and collaboration with various business partners. Extensive knowledge of risk and controls and deep understanding of current regulatory environment in addition to knowledge of credit and fraud technology and processes is critical for this role.Principal Responsibilities and Duties:1. Leading the effort to identify gaps within decision processes and engaging appropriate parties to close the gap.2. Liaise with Business Risk, Corporate Risk, Compliance, Audit, Business Technology and CSCM business partners in matters related to implementation of strategies in our decision systems3. Proactively identify /operational risks impacting DIS and find solutions to minimize risks, make recommendations and drive solutions4. Facilitate the implementation of projects/initiatives to simplify our processes and ensure production quality5. Develop standards templates and checklists to drive consistency and best practices for strategy execution and production quality6. Create repository of end-to-end system and process documentation of our decisions7. Support the compliance information/data requests8. Lead Business continuity Planning and Risk and Control Self-Assessment activities.9. Create metrics, SLAs and reports to monitor execution qualitySkills:1. Bachelors with an MBA degree preferred2. Experience with Compliance, Audit, Risk and Controls in Financial Services3. Experience with process controls, improvement and reengineering4. Experience with project management
This position within Decision Infrastructure Solutions (DIS) is responsible for identifying gaps within decision system and implementation processes and making recommendations for enhancements.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
A little about us:
Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service.