The IBM Client Innovation Center in Baton Rouge has an immediate opportunity for an experienced forward thinking Microsoft Dynamics CRM Solution Consultant (Agent Desktop and Knowledge Management) with a passion for growth and innovation. Join our team and utilize leading-edge technology to configure, develop, deliver and support applications for our clients in areas such as Mobile, Big Data, Cloud Computing or Smarter Commerce. Our clients are some of the world's leading companies and you will be part of challenging projects to build and support technical solutions for their needs.
The successful Microsoft Dynamics CRM Solution Consultant candidate will have experience in a customer facing role, helping customers design and create solutions. This includes experience in database management, information architecture, programming, software applications, and workflow. You will use skill, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client's business environment in order to achieve the expected business results. Additionally, you will identify opportunities for improvement and understanding the functional capabilities and limitations of Dynamics and drive functional improvements and identify areas for process development within the Enterprise Resource Planning (ERP) system. You must be a self-starter, able to complete assignments with minimal supervision and have the ability to mentor and lead more junior members of the team
IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a Microsoft Dynamics CRM Solution Consultant, the candidate will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.
The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge, Louisiana center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel an average of 50% of the time. No remote opportunities exist. Join a leader. Consult with us. Help build a smarter planet along the way.
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A little about us:
IBM is the world’s largest information technology company with more than 360,000 employees serving clients in 170 countries.