Microsoft Dynamics CRM Implementation Consultant
Location:
Kansas City , Missouri
Posted:
November 21, 2017
Reference:
RSM1239

Our Technology Business Solutions practice is seeking a full-time Microsoft Dynamics CRM Consultant to join our CRM team. This is an excellent opportunity if you're a self-starter who likes to take initiative in the planning and implementation of innovative ideas. The objective of this position is to provide a positive impact to our growing Microsoft Dynamics client base, supporting a number of CRM initiatives.

Basic Qualifications:

  • Three to Five years of experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel, SAP CRM, Oracle CRM, SalesForce.com, SalesLogix, or Pivotal) required
  • Dynamics CRM implementation experience (multiple projects)
  • Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
  • Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM
  • Configure the application to meet a client's requirements using the Microsoft Dynamics CRM
  • Demonstrated ability to take initiative and manage the consulting team as well as the client team and develop strong working relationships with clients while mentoring the consultants deployed on the project
  • Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
  • Implement and deploy Microsoft Dynamics CRM
  • Knowledge of and proficiency with the native configuration and customization tools exposed from Microsoft Dynamics CRM
  • Implementation of proper quality assurance processes including unit and exploratory tests of all new development efforts and debugging/research/identification of suspected bugs
  • Developing Microsoft CRM strategies, best practices and approaches
  • Design and integrate business processes and data flows between Microsoft Dynamics CRM applications and other applications, such as back office/ERP applications
  • Local Travel required on occasion to client locations

Preferred Qualifications:

  • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
  • Relevant, hands-on work related experience working within a team environment
  • Desire to learn, grow and exceed both management and client expectations
  • Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
  • Experience in working with sales, marketing and/or customer service processes a plus


A little about us:
RSM US LLP is the nation’s leading provider of audit, tax and consulting services focused on the middle market.

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