Money Coach Lead
At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers.
An innovative group within Capital One is growing its Financial Empowerment team across the nation to deliver a client-focused experience around improving their relationship with money.
We believe that financial empowerment is a journey of human connection that builds confidence and sets people free to live the life they want. Through classes, events, and one-on-one money coaching sessions, we can help people see the big picture, where money is a tool, not something to be feared.
As the Lead Money Coach you will be tasked with hiring, training, and developing high-performing money coaches for Capital One.
The ideal candidate will be an effective communicator and facilitator, and have a measurable, demonstrated ability to effectively manage people. They will be be energetic, flexible, creative, highly organized and reliable, and have an entrepreneurial and adaptable spirit. This role will involve a significant amount of travel across the country for regular training, onboarding and check-ins with Coaches.
Independent, results-driven, goal-oriented, self-starters will thrive within our organization.
Act as the Community of Practice lead for Money Coaching by hiring, training, and developing high-performing Money Coaches for Capital One.
Job responsibilities include but are not limited to the following:
-Ensure the well-being of all Money Coaches
-Ensure that Money Coaches are following Capital One best-practices and procedures
-Coordinate and facilitate Money Coach check-in calls (one group call and bi-weekly 1-1 calls)
-Coordinate and facilitate quarterly in-person Money Coach summits, including additional training
-Train Money Coaches (initial onboarding + additional training program development and delivery)
-Hire new Money Coaches as needed
-Collaborate with local Café Coaches to ensure that Money Coaching and Workshops are delivered at a high quality
-Assess Money Coaches performance
-Assist with scheduling Money Coaches time in cafes and for out-of-cafe events
-Offer coaching and workshops at pop-up events and PR events
-Collect and share feedback to design teams about the Money Coaching and Workshop programs
-Bachelor’s degree or military experience
-ICF-recognized life coaching certification
-At least 10 years coaching experience OR at least 10 years of facilitation experience
-At least 5 years of experience managing direct reports
-Money Coaching certification
-1 year of experience working within the financial services industry
-1 year of experience providing financial guidance to clients
-3 years of experience in Psychology field
-3 years of experience of training facilitation
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.