MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.Responsible for sales to new and current customers in the MetroPCS Company-owned retail stores. High School or GED equivalent
1 year retail sales or customer service experience; experience in the wireless telecommunications industry is preferred
Must be proficient in computer skills, POS systems, spreadsheets, word processing
Must be available to work typical retail hours, including weekends and holidaysCustomer Service
Greets customers in a timely and positive manner to create a positive sales/buying experience for the customer
Identifies the customer's needs and provide information related to MetroPCS products and services
Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders
Is a knowledgeable expert to the customer
Maintains files of existing and potential customers
Performs sales tracking and related reporting Store Processes & Procedures
Reads and understands all current and new company policies and procedures and market specific objectives as applicable
Ensures work schedules are followed Merchandising
Maintains floor stocking levels, displays and help ensure that the store is clean and presentable to customersWe Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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