Network Administrator
Buffalo , New York
March 08, 2017
IF INTERESTED PLEASE EMAIL YOUR RESUME TO: Serves as Network support for WAN (Wide Area Network) and management of network, phones and other systems interfacing with the network; assumes lead role in PC network policy recommendations, network planning, equipment installation, network operations, and repair of network components; provides guidance, mentoring, and network assignments for the Helpdesk Technicians. ESSENTIAL FUNCTIONS/RESPONSIBLITIES: • Evaluate user needs and system functionality. • Ensure IT facilities meet the needs of individuals and projects. • Plan, develop and implement the IT budget; obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness. • Schedule upgrades and security backups of hardware and software systems. • Research and install new systems. • Ensure the smooth running of all IT systems, including anti-virus software, print services and email provisions. • Ensure that software licensing laws are adhered to. • Provide secure access to the network for remote users. • Ensure the security of data from internal and external attack. • Provide users with appropriate support and advice. • Manage crisis situations, which may involve complex technical hardware or software problems. • Mentor and train new IT support staff. • Keep up to date with the latest technologies. • Create and document IT procedures and processes and share this documentation with other IT members. • Manage the Help desk, giving support to staff as required. • Assist in installation of new hardware and software, updates and patches, supporting the network. • Provide workstation support (hardware and software). • Participate in capacity planning in the definition, selection, and implementation of communication equipment and data networks. • The application of systems analysis techniques and practices, including consulting with users to determine hardware, software or system functional specification. • Complies with all agency policies and procedures. • Other duties as assigned. MINIMUM QUALIFICATIONS: • Bachelor's Degree in computer science and two years related experience or Associate's Degree in computer science and six years related experience. • MCSE certification preferred. • Experience in PC usage and hardware/software support. • Broad knowledge of Microsoft Windows applications and operating systems. • Ability to diagnose problems over a WAN in remote locations. • Ability to install, troubleshoot, and support personal computers, network and data communications software and hardware and be familiar with basic programming logic, processing concepts and terminology and processing rigors. • Excellent written and interpersonal skills to supervise staff and communicate effectively with staff members. • Ability to assess needs and utilize problem solving for resolution. • Strong analytical abilities and diagnostics skills to make decisions and be resourceful in obtaining information. • Lifting requirement up to 40 lbs. • Ability to meet the physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. SUPERVISORY RESPONSIBILITIES: • Responsible for the supervision of the Helpdesk Staff.

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