Description Essential Job Functions
*Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
*Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.
*Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
*Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
*Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
*Utilizes standard corporate tools to record change and problem activities for tracking purposes.
*Installs, investigates and resolves routine and complex matters of significance with computer software and hardware equipment.
Network and System support responsibilities including knowledge and experience of installation, problem detection, resolution and maintenance of software in use on Cisco network devices. Support may require walking, standing and bending while moving or installing equipment such as switches, routers, monitors, printers and computers. Specifically, Provides local server support and maintenance to Windows 2008 or higher server systems with special need of Solarwinds application services integration, TFTP/FPT applications and knowledge of upgrading maintaining network related applications and servers. Understanding, configuration and utilization of network protocols such as TCP/IP and complies with standardized support procedures for reducing server downtime. Responsible for applications dealing with the overall operating system including file maintenance routines, networks, system software, or mathematical/scientific software packages. Supports, configures and maintains client servers and network, including installations and maintenance, managing system security and updating software. Analyzes, researches and recommends hardware, software and emerging technology for use. Installs cabling and verifies network connectivity using industry IEEE standards. Maintains inventory of network equipment, software, licenses and patches for equipment and communicates with manufactures to replace warranty parts and components.
*Active Secret Clearance
*Bachelor's degree or equivalent combination of education and experience
*Bachelor's degree in computer science, or related field preferred
*Four or more years of experience with computer systems or networking
*Experience working with computer hardware for installation and upgrades
*Experience working with software installation/upgrading procedures
*Experience working with file and system maintenance procedures
*Required Skills: Windows 7 and 10 OS knowledge with respect to the network settings and understanding of implementation within an enterprise infrastructure. Windows 2008 or higher server system configuration skills utilizing network protocols such as TCP/IP. Knowledgeable of Industry IEEE standards.
*Key Competencies: Cisco Products; Windows OS; MS Office Pro; Solawinds; GEM-X; Taclane; Blue Coat and / or MS SQL.
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email firstname.lastname@example.org for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.