Network Administrator
Location:
Indianapolis , Indiana
Posted:
November 24, 2016
Reference:
5834359
Top Three Skills:1. Avaya Communication Manager Administration
2. CS1000 hands on experience (Nortel Blue)
3. Nortel maintenance experience
Job Description: This person will support the West region hospitals which include hospitals in Lafayette, Crawfordsville and Rensselaer. They will work directly with their onsite IT group. They will do administration, maintenance and MACs. At some point, the hospitals will upgrade their phone systems from Nortel Blue (CS1000) so this person will have a large role in that project.
Additional Information:

Position Description:
TEKsystems is looking for an individual with a technical background in the Avaya voice portfolio. This individual should be a self-starter, very organized, able to interact with technical and non-technical customers, delivering exceptional customer service. Strong interpersonal skills are needed to team well with customers, project managers, account executives, field technicians and various Avaya and internal personnel. The successful candidate works within a team environment to maintain and troubleshoot Avaya CM and CS1000 voice equipment in a healthcare environment.

Job Requirements:
* Knowledge of Avaya Communication Manager
* Knowledge of Avaya CS1000
* Knowledge of Avaya Session Manager
* Knowledge of VoIP (H.323 and SIP) and TDM
* Knowledge of Avaya voice messaging systems
* Knowledge of typical cabling and punch down procedures

Skills Needed:

* Excellent problem solver with strong trouble shooting skills
* Communication and documentation skills- clearly define/interpret and communicate resolution to internal and external resources
* Ability to work with minimal supervision and assist with day to day PBX maintenance and project implementation.
* Flexibility in work schedule to accommodate after hours Installation/Service and rotational on-call

Justification -
This position is needed to supplement the existing Northern Indiana Voice team, providing relief for vacations and training. Additionally, this position will supplement the project implementation team, providing a lower cost resource for less technically demanding tasks. Finally, the identified candidate has working knowledge of the Avaya IP Office platform and we will leverage those skills and train this individual to become an expert in the Aura system with the goal of being prepared for the retirement of several more senior resources over the next few years.
Work Environment: This person will support hospitals so they will be working with doctors, nurses and administrative employees. They will commute to each hospital. Mileage will be covered.

Once full time, the individual will continue to be paid hourly instead of a salary.

While on contract, the consultant will be reimbursed mileage at $0.51 a mile.
Interview Information: One personal interview

Business Challenge: Our client is increasing their support for Franciscan to 120 hours a week from 40 hours a week.
Once full time, the employee will be provided a company vehicle. This is a growing company that supports many healthcare and government entities around the world. They provide training directly from the manufacturer (Avaya).

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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