Network Auditor
Norcross , Georgia
October 17, 2017

Robert Half Technolgy is looking for a Network Auditor who will prioritize and manage multiple tasks, problem solves, liaise with the internal teams and vendors, and ensure quality and timeliness of deliverables. Fast track your career by joining our high-growth, entrepreneurial company where technology, service and PEOPLE are the driving forces of our success! Must have TELECOM experience RESPONSIBILITIES • Bill and Service Order Audit: Audits Wireline Telecommunications invoices for assigned Clients utilizing the TEM platform, carrier billing portals and paper invoices. Responsible for accuracy of charges in accordance with contract terms and service orders on file for client. Makes recommendations for savings opportunities. • Dispute Management: Provides detailed analytics and supporting documentation for the purposes of filing disputes with carriers. Submits and monitors status of disputes to drive closure of outstanding disputes. • Optimization: Building of trending models based on billing and usage histories, and taking those models into the future to determine which services and plans need to be changed, transitioned to another vendor and/or account consolidations. • Contract Management: Understands and correlates contract terms to audit activities. Maintains a detailed database of contracts and terms for internal and external contract management exercises. Ability to validate orders with inventory and invoices. Tracks MARC or TVC attainment levels. • Vendor Management: Analyzes and recommends billing formats and account structures to best support audits and overall account management for client vendors. Works with outsourced 3rd party vendors to determine the best customization of reports and applications. Stays abreast of changes in the industry and makes thoughtful recommendations using this information. • Client Advocacy: Can strongly represent clients through negotiations with carrier accounts and billing teams. • Data Aggregation: Works with the Advocate Lifecycle Services team and vendors to retrieve and/or compile data from various sources for both scheduled and ad-hoc audits, providing a detailed reporting output for delivery to clients. SKILLS • Strong organizational and interpersonal skills • Excellent verbal and written communication skills • Analytical aptitude with the ability to learn new information and skills quickly • Ability to work well with teams and independently • Can track and maintain strong delivery to multiple customers simultaneously • Ability to analyze problems and communicate results • Keen attention to detail • Comfortable working in a fast-paced environment; adjusts to change with ease

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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