Network Infrastructure Consulting Services Manager

We currently have an opportunity in our Infrastructure Technology Consulting practice for a Manager to provide a variety of technical and IT advisory services for mid-market companies. The right candidate will provide technical expertise, manage implementations and teams, and provide IT managed services to companies across a variety of industries. It is important that the candidate have experience in a customer facing role or has (preferably) worked for an IT Consulting Firm where client delivery is the main focus of your role.

 

Responsibilities: 

  • Conduct detailed infrastructure assessments and roadmaps for customers, including "Go to Cloud" strategies

  • Design customer solutions in the areas of Cloud Migrations, P to V, 0365 Strategies, storage and virtualization, business continuity, overall security posture

  • Act as an escalation for major customer impacting issues, while collaborating with other operational teams

  • Research and present to customers on merits of proposed solutions, including in-depth understanding of pros/cons

  • Work closely with project teams to lead the engagement lifecycle, including project scoping, statements of work, project plans, and service delivery updates

  • Perform service delivery at customer sites and remotely, while minimizing interruption to live customer systems

  • Design and write detailed SOPs and reference architecture documentation

  • Provide pre-sales engineering support for sales teams and practice leaders

Basic Qualifications: 

  • 7-10 years’ experience

  • College degree in Computer Science, MIS, or Electrical Engineering is preferred/or Related  

Preferred Qualifications: 

  • Hands on experience implementing Office 365 hybrid deployments

  • Hands on experience implementing IaaS solutions such as Microsoft Azure or Amazon Web

  • Hands on experience implementing Microsoft Solutions such as AD, SQL, Exchange, System Center, EMS

  • Hands on experience implementing virtualization technologies such as Hyper-V or VMware

  • Hands on experience implementing unified communications such as Lync, Shoretel, or Cisco

  • Hands on experience implementing application delivery technologies such as Citrix or Remote Desktop Services

  • Hands on experience implementing security technologies such as firewalls, IDS/IPS, encryption, SSO

  • Hands on experience implementing storage and file solutions such as SANs and OneDrive

  • Hands on experience implementing converged networks such WAN, LAN, switching, routing, QOS, SIP

  • Easily communicate with technical and non-technical audience

  • Experience and personality to advise and diffuse difficult customer situations

  • Ability to function independently, prioritize and act as a mentor to junior infrastructure staff

  • Ability to effectively sell services and solution sets to current and prospective clients preferred

  • Experience working in a professional services or IT consulting firm preferred but not required


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