Network Tools Analyst
Location:
Plano , Texas
Posted:
January 10, 2017
Reference:
R10834
Knolls 2 (12036), United States of America, Glen Allen, Virginia

Network Tools Analyst

Join us.

Seeking candidates with strong technical and organizational skills to work as a subject matter expert in a Network Management Systems role. Responsibilities will include onboarding, updating, and off boarding devices from a full suite of fault, configuration, accounting, performance, and security tools. Additionally, consulting with management to build and streamline the process and procedures associated with this work.

Candidates should have a basic understanding of networking technologies (LAN, WAN, configuration, etc.) and also in-depth experience with administrating network management tools. Experience with scripting languages is a plus. Candidates should be ready to interface with multiple teams from business areas, network engineering teams, and management. Recent exposure to Agile/Kanban methodologies, Cloud Technologies, and SDN/SD-WAN is desired.

The candidate will be part of a team performing functions consisting of:

  • Participation on an Agile/Kanban team to intake, process, and document requests.
  • Hands-on day-to-day support of the data network by processing MACD (move, add, change, delete) requests to tools.
  • Creation and maintenance of site maps and documents.
  • Coordinating changes with the network engineering and implementation teams.
  • Collaborating with the tools platform admins on the requirements, enhancements, and configurations for new tools, platforms, and versions.
  • Coordinate and impart knowledge/training sessions for junior team members.

The ideal candidate will possess the following:

  • Strong interpersonal skills, including the ability to effectively work with people in your immediate team and with departments in or outside of the enterprise, as well work independently as required.
  • Training or certifications in cloud solutions such as Amazon Web, Azure, and Google Cloud.
  • Experience of working in a large geographically disbursed network environment.
  • Ability to work as part of an integrated team that is geographically dispersed, as well as work independently as required.
  • Excellent oral and written communications skills are required as well as strong organizational skills with attention to detail.
  • Ability to adequately discuss technical issues with technicians, engineers, and vendors.
  • Ability to balance multiple priorities.
  • Strong interpersonal skills, including the ability to effectively work with people in your immediate team and with departments in or outside of the enterprise, as well work independently as required.
  • Customer service focused.
  • Ability to work in a fast-paced, often changing, and sometimes ambiguous environment.

Basic Qualifications:

  • High school diploma, GED, equivalent certification or military experience.
  • At least 3 years of experience with fault, configuration, accounting, performance, and security network tools (Cisco ACS/RADIUS, HP Network Automation, HP NNMi/Openview, MRTG/eHealth, Syslog-NG/Splunk).
  • At least 4 years of experience with data networks in a network operations role or 4 years of experience with data networks in a network engineering role.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Telecommunications
  • 5 years of experience with network tools.
  • 2 years of programming or scripting experience related to networking, such as Perl, TLC Expect, Linux Shell, or C++/C#.
  • 1 year of experience of SDN and SD-WAN technologies.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 


A little about us:
Headquartered in McLean, Virginia, Capital One® offers a broad array of financial products and services to consumers.

Know someone who would be interested in this job? Share it with your network.