NOC Technician
Location:
West Des Moines , Iowa
Posted:
November 23, 2017
Reference:
01500-0010169954

Please email me at Chris.Parker@rht.com Robert Half Technology is searching for Tier I and III NOC Specialists for a well-respected Client of ours in the Des Moines area. We are looking for motivated individuals who are determined to get into a great Network Support Role and look to grow within the company. Ideal Activation Specialists will have experience in the following: Fortinet and Cisco, JNCIA or CCNA or equivalent industry experience, supporting routers, switches and phone platforms, experience with shift work 24/7/365, Intermediate understanding of IP and/or Optical networks. What to expect: #149;Must be adaptable and flexible in dealing with a variety of people #149; Efficiently and accurately manages any assigned trouble tickets and/or projects to resolution #149; Escalate for higher level support to Tier II and management #149; Repair voice and data services on the network #149; Provides accurate and consistent customer communication at established intervals using phone, email and ticketing notes #149; Operate in multiple systems and databases as required #149; Works with internal peer teams to assist with customer trouble resolution #149; Proactive learning of core network and customer services #149;Perform pro-active monitoring of the core and edge network using various NMS tools If you are interested in taking on a great opportunity as NOC Specialist for a company with plenty of upward mobility, please contact me today at 515.282.6876 or reach me via email at chris.parker@rht.com Requirements Candidates with 2+ years in a Technical Support role will qualify for Tier I Candidates with 5+ years in a Technical Support role will qualify for Tier III •A combination of education and experience is acceptable •Attention to detail with good organizational capabilities •Ability to prioritize with good time management skills


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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