NPC CUSTOMER SERVICE REP

  • Company: Adecco
  • Location: Fremont, Michigan
  • Posted: February 01, 2017
  • Reference ID: 562983500
Our client in Fremont, MI is looking for dedicated and energetic individuals to come join our Customer Service team by providing exceptional service to new and existing customers.

RESPONSIBILITIES:
*Processing customer payment transactions
*Promote E-Service and other self service functions
*Capture lead information from those interested in coverage, or transfers the call into the sales line.

EXPERIENCE:
*Customer Service experience considered a plus
*Contact center experience and knowledge considered a plus
*Life insurance knowledge considered a plus

SKILLS:
*Solid PC and word processing software skills
*Customer Service advocate
*Strong and accurate business English, verbal and written communication skills (grammar and spelling)
*Excellent listening skills
*Ability to multitask efficiently
*Transactional focused
*Efficient in processes
*Accurate data entry
*Strong Bilingual competency considered a plus (English and Spanish)
*Ability to work a flexible schedule - including evenings, Saturdays and some Company Holidays

Apply online at www.adeccousa.com and select the Muskegon office for your chance to join our team.




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