The receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
¿ Answers multiple phones efficiently and with utmost Customer Service, transfers to appropriate parties.
¿ Greets and directs visitors in person and by telephone
¿ Performs clerical support functions.
¿ Establish work priorities and action plans to complete daily routines, responsibilities, activities, projects or assignments.
¿ Prioritize and distribute work to managers
¿ Support department filing
¿ Support maintenance of office equipment
¿ Contact building management with office problems
¿ Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary information.
¿ Assists in the ordering, receiving, stocking and distribution of office supplies.
¿ Accepts other responsibilities and duties that may be assigned.
Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.
Basic Qualifications & Interests:
¿ High School Diploma or equivalent.
¿ Experience communicating both verbally on phone and in writing emails, letters, reports, to various audiences work group, external clients.
¿ Basic level skill in Microsoft Office 2003 or later: Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows) and PowerPoint (for example: creating a new presentation from a design template, adding and removing slides, entering and formatting text, adding speaker notes, and viewing presentations).
¿ Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Preferred Qualifications & Interests:
Prior receptionist experience
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.