Job Title: Pharmacy Technician
FLSA Status: Non-exempt
Reports To: Pharmacy Manager
The Pharmacy Technician will support the Pharmacist in pharmacy responsibilities, including order entry, customer service, quality control, and sales reporting to best support Animal Rx sales initiatives and priorities.
- Assist the Pharmacist in all routine duties including order entry, labeling, quality control, reporting, and downloads
- Answer incoming calls
- Assist Pharmacist in system issues and order entry
- Calculate and prepare monthly sales, margin and volume recaps for the pharmacy operations report
- Perform other duties as requested by the pharmacist/pharmacy manager
- May assist in distribution center as requested
Minimum Education and Experience:
MWI requires a candidate to meet the educational requirements of the applicable State Board(s) of Pharmacy.Excellent communication and customer service skills, as well as strong attention to detail, are necessary.
Core Competencies: Build Quality Service
: Defines quality service and compliance based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively. Organize and Maintain Information:
Organizes, processes and maintains information in a systematic fashion. Take Initiative:
Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; knows when management involvement is required and seeks it out. Build and Sustain Relationships
: Establishes rapport with individuals; builds trust by dealing openly and honestly with all levels within the organization; uses effective communication and follow-through to sustain relationships.