OPCx (On-Premise Cloud) Factory Manager

  • Company: Johnson & Johnson
  • Location: Raritan, New Jersey
  • Posted: October 10, 2016
  • Reference ID: 7687161004-en-us

Johnson & Johnson is currently recruiting for an OPCx (On-Premise Cloud) Factory Manager located in Raritan to focus on supporting Application Rationalization.


Johnson & Johnson Family of Companies, caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.


With $70.1.3 billion in 2015 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 127,000 people in 60 countries throughout the world.


Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion.  Proud to be an equal opportunity employer.


Role Description


J&J is looking for an OPCx Factory Manager who is skilled in process automation and measurements and passionate about meeting customer needs in the Healthcare industry. The OPCx Factory Manager will be responsible for delivering services on-time and on-budget while meeting target rationalization goals. This person will collaborate closely with Business Analysts, Project Managers, and customers to validate application specifications. The Factory Manager of the OPCx Factory team, will be designing and developing processes and tools that the team can adopt to ensure continued optimization of their work in a dynamic, and deadline-driven environment. The OPCx Factory Manager is part of a highly effective, fast-paced team and serves as the interface between our business units, third parties, and factory engineers throughout the rationalization process.

Looking for enthusiastic talent with a passion for meeting customer needs. Our OPCx Factory Manager will provide a first class experience to the customer (J&J business Units) in rationalizing and decommissioning their applications while effectively balancing multiple activities, adapting to changing priorities and have the ability to effectively and quickly get things done. The selected candidate should also thrive in a customer-driven, fast-paced collaborative team environment. Excellent communication with strong interpersonal skills are critical to this role as well as the ability to work effectively with various leaders in the business. The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over individual accolades.

Key responsibilities of this role include:

  • Managing the relationships with global business leads and establishing a clear path for communication, escalation and driving outcomes thru appropriate metrics
  • The ability to uncover business challenges and develop agile incremental approach to solve those challenges working with the Automation and Operations teams.
  • Partner with the OPCx team members on Customer Centric views and ISM (Integrated Service Management) intake.
  • Coordinating with the Project Management Office to report and update decommissioning factory schedule, resources, outcomes and status
  • Working with Risk Management, Archiving, external partners, development and operations teams to continually improve the rationalization process and technical implementations
  • Delivering presentations, technical documentation, and detailed designs. 
  • Performing ad hoc data updates and other follow-on data migration services
  • Providing support for business critical escalations as needed 

  • A minimum of a Bachelor’s Degree is required
  • A Post Graduate Degree is preferred
  • A minimum of 5 years of experience managing in a complex, global organization is required
  • Previous experience with application architecture is preferred
  • Experience managing relationships with multiple vendors is required
  • Advanced MS Excel experience is a must
  • Previous experience performing data analysis responsibilities
  • ITIL V3 knowledge is required and certification is a plus
  • Prior experience in supporting global operations and following Enterprise level process frameworks
  • Independent judgment and technical problem solving, decision-making strength is required
  • Excellent interpersonal, oral and written communication skills are required
  • Self-starter with strong teamwork abilities and customer service skills is required
  • Weekend and/or after-hours availability for migration support
  • Experience in working in a DevOps or Scrum methodology is preferred
  • This position requires 10% to 20% travel.

BE VITAL in your career; Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.

Primary Location
United States-New Jersey-Raritan
Johnson & Johnson Services Inc. (6090)
Job Function
Info Technology

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