Operation Risk Manager

  • Company: Capital One
  • Location: Richmond, Virginia
  • Posted: February 02, 2017
  • Reference ID: R18452
West Creek 6 (12076), United States of America, Richmond, Virginia

Operation Risk Manager

Title: Manager, Operational Risk Management

Level: Manager

Do you like working in the spotlight? Are you ready to work on the second line of defense for a Top 10 Bank? Can you maniacally execute processes, develop and implement innovative solutions and manage high-profile responsibilities? On the Operational Risk Reporting and Oversight team at Capital One you’ll be responsible for managing our Board-level reporting and strategies, as well as working with our business lines to identify and mitigate potential risks to Capital One.

With a focus on meticulous execution, balanced by forward-looking reporting innovations, this role will engage across the operational risk profile, from reporting delivery for all of Operational Risk to supporting our Global Finance division locally. As a Manager on this team supporting Reporting and our Global Finance business lines, your role will require excellent communication and interpersonal skills, superb integrative thinking across the facets of operational risk, and a desire to help the enterprise properly manage operational risk.


As a Manager in Operational Risk Reporting & Oversight, you’ll be overseeing the production of risk reports, owning and improving reporting processes and working with senior clients to drive solutions, with an added facet of providing operational risk oversight to Global Finance. The main responsibilities for this role are:

  • Manage creation of periodic (monthly/quarterly) operational risk reporting for presentation to senior leadership
  • Develop and manage executive reporting maturity roadmap, continuing to evolve with customer needs
  • Work with Technology partners to drive enhancements (roadmap) on our backlog
  • Researching and grounding potential top risks for the company
  • Devise strategy for Board level reporting across operational risk elements
  • Partner with ERM on Risk Committee deliverables and ensuring representation by ORM
  • Maintain/update reporting process documentation
  • Provide challenge / consult to Global Finance on projects, new initiatives, business objectives, processes, risk events, controls, and/or monitoring
  • Evaluating the operational risk profile and risk analysis for Global Finance, culminating in quarterly Divisional Operational Risk Reporting

The ideal candidate will have strong competencies related to communications, strategic vision, process management, judgment, integrative thinking skills, as well as deep risk management knowledge.

Basic Qualifications:

  • Bachelors Degree or similar Military Experience
  • At least 4 years of experience in Risk Management, or at least 4 years of experience in Compliance, or at least 4 years of experience in Audit, or at least 4 years of experience in Finance
  • At least 2 years of experience of process management

Preferred Qualifications:

  • At least 2 years of experience in managing reporting functions
  • At least 1 year working in or with Global Finance
  • At least 1 year experience building new processes
  • Proficiency in Agile

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