Operational Audit Consultant, Senior
Brookfield , Wisconsin
July 31, 2017
Position Description


This position leads and executes internal audits and advisory projects throughout Fiserv. The Senior Operational Audit Consultant, Senior will be part of the Corporate Audit Services (CAS) team and will work on a variety of audits and projects encompassing financial, technology and operational processes and integrated activities. The Operational Audit Consultant, Senior will report to a Manager, Director or the Vice President, Operational Audit & Advisory Services. The selected candidate must be willing to travel up to 25%, primarily domestically, but also internationally as necessary. Travel will be managed below 25% to the extent practicable.

This position will plan and execute audit procedures and advisory efforts designed to aid the department in achieving the performance objectives for each engagement. This position includes significant internal client interface, and as such requires strong professional presence, communication and decision making skills. The successful candidate will be capable of identifying and addressing audit issues and efficiency improvements across a variety of business areas and risk exposures, including financial and operational matters. The ability to establish exceptional relationships and credibility within the CAS team and with internal Fiserv clients will be essential to the individual’s success.

Minimum Qualifications:

Three or more years of experience, either in a Fortune 500 internal audit function or professional services firm. Although financial services and/or technology experience is highly desired, other industry experience will be considered as appropriate A bachelor’s degree from an accredited university Professional certification (e.g., CPA, CISA, CIA, CFE, PMP, etc.) or the desire and determination to pursue such Experience with process flow mapping, efficiency improvement identification, and large scale projects Technical proficiency in one or more of the following areas:

• Billing and Accounts Receivable

• Disbursements

• Financial Close Process

• Sourcing

• Human Resources

• Process Documentation

• Call Center Operations

• Corporate Services

• Software or Product Development

• IT Operations

Desired Qualifications:

  • Six Sigma background, including relevant certification
  • Industrial engineering background
  • MBA
  • Professional services consulting experience, acquired from a Big 4 environment or highly regarded consulting firm, including supervising or in-charging engagements
  • Financial services and/or technology experience, including working in highly regulated environments
  • Knowledge of COSO and audit principles

Personal Attributes/Qualities:

  • Impeccable Integrity
  • Professional Demeanor
  • Team Player
  • Active Learner
  • Excellent Communication Skills, both oral and written
  • Credible and Trustworthy
  • Quality and Execution Focus
  • Sound Decision Making and Judgment


Serve as part of the Corporate Audit Services team. Provide mentoring and coaching of other team members. Lead or support audit and advisory teams as appropriate based on engagement specifics. Identify and execute audit and advisory procedures within a risk-based internal audit plan. Assess risks and formulate logical and supportable conclusions. Identify process improvement opportunities, including those that span business operating areas or organizational business units. Develop work papers and other materials that meet all relevant professional practice requirements. Prepare well-written and meaningful reports summarizing results Develop and foster constructive professional relationships Establish trust and credibility with key stakeholders Contribute to a high performance environment with an execution focus Participate in select internal improvement initiatives

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