Operational Risk Manager 3

Job Description

The Wholesale BSA/AML Remediation Team (“BART”) is responsible for the coordination, oversight and ultimate execution of Wholesale Banking’s commitments to key internal and external stakeholders. This team will partner with line of business (“LOB”) business, operations, risk and compliance team members, Wholesale Group Risk Office (in particular Financial Crimes Risk & Compliance), Enterprise Financial Crimes Risk Management, and Wells Fargo Audit Services to advocate and ensure alignment in scope, purpose, expectations and execution. The team will achieve this through a focus on strong communication, strategic planning, thoughtful and meaningful tracking/reporting, and timely escalation and change management.

BART has an exciting opportunity for an experienced, forward-thinking Operational Risk Manager (ORM). The Operational Risk Manager will report to the BART BSA/AML Manager and will help provide BSA/AML expertise and oversight to the Wholesale remediation efforts. This ORM specifically will review all initiatives with a BSA/AML lens to ensure deliverables are compliant not only with BSA/AML regulations but also regulatory expectations, with a focus on sustainable and repeatable processes. Duties will include review of critical artifacts that support remediation action plan items, as well as consultation and collaboration with the WGRO Financial Crimes Risk and Compliance team (FCRC) on developing business as usual sustainable/repeatable processes.

The ORM must be able to translate leadership vision into executable strategies and drive implementation efforts to achieve transformational change delivering business benefit. Key success criteria will be the ability to manage diverse relationships and foster a collaborative team dynamic with Risk Management, LOBs, Audit, Legal, and other stakeholders. The role will involve interactions with regulators and external stakeholders. However, at its core, this role is focused on providing an experienced, BSA/AML expertise and credible challenge to all remediation efforts, with a particular goal of validation by both internal (e.g. Audit) and external (e.g. regulator) stakeholders.

San Francisco, CA, Phoenix, AZ, Minneapolis, MN and Charlotte, NC are the preferred locations, but open to all Wells Fargo hub locations.

Required Qualifications

  • 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both
  • 3+ years of management experience

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to articulate complex concepts in a clear manner
  • Experience working in a large enterprise environment

Other Desired Qualifications
  • 6+ years' Financial Services Industry at a full-service financial institution with domestic and international operations with at least 2 years in Wholesale Banking, e.g., Capital Markets, Commercial Banking, etc.
  • In-depth knowledge of Wholesale Banking processes and operating requirements at a large, complex, and globally-diverse financial institution
  • A BS/BA degree or higher
  • Demonstrated ability to build collaborative partnerships and facilitate efforts across business units, creating alliances among diverse stakeholders. Leadership ability to motivate team members, actively lead and facilitate discussions, and drive toward decisions that are in the best interest of Wells Fargo and our customers
  • Must be a proactive self-starter who values personal accountability and thrives under pressure in a fast-paced and demanding environment
  • Proven ability to navigate through ambiguity and maintain momentum driving for results and clarity in uncertain situations
  • Exceptional written and oral communication skills, with the ability to write & communicate items in a consumable form by senior executives
  • Ability to leverage creative thinking and problem solving skills to facilitate decisions to ensure project outcomes result in expected business value. Ability to analyze data and connect the dots, making recommendations to management and the project teams in a timely manner
  • Ability to manage and/or collaborate with geographically dispersed teams and matrixed relationships
  • Demonstrated core competencies in Leadership, Business Acumen in Wholesale Banking and Risk Management, Change Management, Project Management, and Process Improvement
  • BSA/AML experience with certifications like CAMS
  • Audit experience with certifications like CIA

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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