Operations Analyst 4 - WMS Analytics & Business Intelligence Team

Job Description

It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.

Wealth and Investment Management (WIM) is one of the company’s four main divisions. WIM businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.

Wealth Management Services (WMS): Wealth Management Services is a strategic partner to businesses in Wealth Management, WIM and across the enterprise. We help achieve business objectives by combining delivery and support, client management, business enhancement, team member support and risk management services. Our teams collaborate to design, deliver and support key services that keep Wealth Management running smoothly.

The mission of the WMS Analytics & Business Intelligence Team is to leverage business, data and analytics expertise to deliver accurate, relevant, fact based information to drive better business decisions. This team might be your next career destination if you are a highly motivated self-starter with excellent communication skills who enjoys collaborating with operations and technology experts.

This Operations Analyst 4 position works independently with considerable latitude, compiles, analyzes and interprets data to make strategic and tactical recommendations to business managers. Using statistical analysis, solves complex operational, systems related and/or customer issues with possible financial risk. Creates and maintains databases using data from multiple sources. Applies complex statistical data to business strategies and presents recommendations to senior management in a meaningful format. May manage complex production efforts and large projects requiring the coordination of resources, budgets and deadlines. May partner with technology group to define business requirements, perform user acceptance testing and implement complex changes. Facilitates communication to resolve problems and advance strategies.

Required Qualifications

  • 5+ years of operations analysis experience

Desired Qualifications

  • Ability to research, compile, and perform complex analysis on critical operational data
  • Advanced knowledge and understanding of operations policies and procedures
  • Ability to independently provide summaries and make strategic recommendations on operational data
  • Ability to partner and coordinate with other functions on projects
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding technical and critical thinking skills
  • Outstanding troubleshooting and resolution skills
  • Advanced Microsoft Office skills

Other Desired Qualifications
  • 3+ years developing Microsoft Access databases in a multi-user environment
  • 3+ years writing and analyzing structured query language (SQL)
  • Experience with Teradata SQL Assistant, Embarcadero Rapid SQL or similar tools
  • Experience with enterprise data warehouses such as Oracle, IBM DB2 and Teradata

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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