Business Operations Analyst – Tech Business Operations and Planning

  • Company: Workday
  • Location: Pleasanton, California
  • Posted: September 18, 2017
  • Reference ID: JR-20910
Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description
Workday is looking for a Business Operations Analyst on the Tech Business Operations and Planning team, which is responsible for strategic planning and decision support for the Infrastructure and Development organizations. This role requires a highly analytical and collaborative individual who will support key projects and processes for the operations planning, finance, procurement, and infrastructure teams. This role will include (but not limited to): data aggregation and analytics, dashboard development, and decision modeling to support the ongoing improvement of long-term forecasts, strategic projects, and operational improvements. In addition, this person must have a keen eye for detail, be able to provide insights based on large (and sometimes incomplete datasets) and have an eagerness to drive change and alignment within the organization.


Overall, the responsibilities will scale based on the person's experience and level of hire. This includes the following:
  • Manage data gathering and aggregation, decision analysis, and forecasting models for the Tech Business Operations and Planning team
  • Conduct key analyses and forecast reconciliations to improve current infrastructure and hardware growth models
  • Build dynamic scenario models to evaluate the infrastructure impact due to various technology, architecture, and operational improvement options
  • Aid in the development of cost/benefit analyses to build business cases for new initiatives and projects
  • Develop business metrics and build/maintain a KPI dashboard to facilitate real-time decision making and initiative updates
  • Collaborate with stakeholders to build upon and improve ability to conduct analyses to aid in strategic decision making
  • Drive strategic initiatives from conception to execution and discover opportunities that improve our business

Skills and Experience:

  • 2-5 + years' experience in an operational area with focus on data analysis, modeling, strategic planning
  • Extensive experience gathering/analyzing/validating data, developing/maintaining dashboards, and building analytical models from scratch
  • Proven experience in managing large datasets, developing insights from ambiguous data, and facilitating team decisions
  • Working knowledge & demonstrated interest of data center/hardware technology, tech infrastructure and cloud (SaaS, PaaS, IaaS)
  • Excellent communication and analytical skills with the ability to distill complex ideas and strategies into simple, actionable recommendations
  • Capable of independently and proactively seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations
  • A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles
  • Willingness and desire to learn new skills and a keen eye for continuous improvement
  • Bachelors degree or equivalent with coursework in Operations, Business, or Industrial Engineering
  • Highly proficient in Microsoft Excel and PowerPoint. Experience with SQL, Tableau, Visio, Access a plus

The Workday Experience is the combination of everything that's unique about Workday: our culture, our core values, our company meetings, Cantina happy hours, our soccer team, our recognition programs, but most importantly it's our people. It's everything that makes us different from your average employer, and everything that makes Workday a great place to spend a workday. At Workday, we are committed to equal employment opportunity.

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