Operations Site IT Lead
Redwood City , California
November 19, 2017
Candidate Focus & Challenge
  • Build strong strategic relationships with large and complex customer groups, developing deep understanding of business strategy, future direction, changes and needs, lead key engagement initiatives to understand demand
  • Develop customer account plans, drive accurate customer forecasting & demand planning, and development of performance metrics and customer scorecards to define and monitor delivery of value
  • Lead high-level investigations on requirements specifications and feasibility studies and advise on practical alternatives
  • Lead the creation of business impact assessments and business readiness plans to determine the impacts of changes on business units and roles
  • Proactively identify opportunities for IT to deliver innovative solutions to customer issues/challenges and situations where leading edge technological innovations can be deployed to business advantage
  • Proactively identify ways for IT to gain commitment to IT initiatives, using specialist knowledge to market established, changed or new IT services to customer groups
  • Work collaboratively with:
Customer groups to build their understanding of the IT strategy, programmes and challenges and manage expectations by effectively aligning needs with IT delivery capacity IT Strategy, Planning & Innovation, Architecture, Portfolio Management and Project/Programme Management to agree the future shape of proposed solutions and initiate projects in partnership Business Relationship Managers to ensure identification of synergies and cross-business innovative opportunities Portfolio Managers to initiate projects, and define and monitor the delivery of project value compared to the promised benefits Customer Service function to ensure that all IT interfaces to the business are operating effectively, manage overall satisfaction with IT services and proactively identify risks, issues as well as improvement areas
Candidate Knowledge, Skills & Experience
  • Strong knowledge of bio-pharma leading edge trends, relevance for adoption and implementation of IT innovative solutions
  • Strong verbal and written communication skills
  • Strong influencing, networking and team working skills
  • Evidence of leading and developing innovative solutions
  • Able to manage negotiations, expectations and solutions across complex groups
  • A proven track record of delivering results
  • Ability to work well in and across diverse global teams
Job Dimensions
  • The position will report to the Operations IT Americas Region Lead
  • Matrix manager
  • Responsible for the RWC site
  • The role may have operating budget responsibility
  • Comprehensive understanding of IT Operating model - ability to interact and influence its enhancement and improvement where required
  • The ability to travel both domestically and internationally
Apply now to learn more about this exciting opportunity with a world renowned pharmaceutical brand!
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

A little about us:
At AstraZeneca, we believe the best way we can help patients is to focus on breakthrough science in order to uncover disease mechanisms and develop novel, targeted therapies that interact with them. This is at the heart of our purpose as a company: to push the boundaries of science to deliver life-changing medicines.

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