Oracle CC&B Conversion Lead Position Description
(100% travel role M-TH)
Senior Data Conversion role within the Professional Services organization (North America), focused on providing conversion leadership for Customer Care & Billing (CC&B) implementations. Experience should include multi-product implementations (CC&B integrations with MWM, MDM, WAM, CSS, etc). The primary objective of the role is to lead data conversion activities across Oracle and client resources , leveraging conversion best practices and aligning with business functional teams.
Responsibilities include, but are not limited to:
• Internal Oracle:
o Mentor/develop other resources
o Contribute to reusable collateral/accelerators
o Participate in business development, including customer presentations and RFP responses related to conversion lead role
o Knowledge sharing across peer group
• Client engagements:
o Single point of contact to both Project Manager and client for data conversion
o Provide leadership to the Data Conversion team by promoting consistency across the team, including methodology, deliverable templates, terminology, etc
o Provide leadership and guidance in defining the CC&B Conversion Strategy
o Lead legacy data mapping exercises
o Align with business functional team to ensure data conversion aligns with the functional solution being implemented
o Develop conversion scripts
o Define and execute conversion reconciliation processes
o Tuning of data conversion jobs
o Lead mock data conversion exercise
o Participating in dress rehearsal and go-live activities
o Provide utilities industry and CC&B best practice, through engagements in Oracle Utilities implementations within North America
• Clear & timely communication internally, as well as externally with customers and partners
• Data Conversion Lead experience on at least two CC&B implementations
• 8 years utility industry experience
• CC&B Implementation Specialist certification
• 10 years overall relevant experience, including 5 years in consulting or services
• Successful full lifecycle implementation experience
An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.
6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
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