Oracle Data Cloud (ODC) - Coordinator, Retail Solutions
Posted: December 24, 2016
Reference ID: 16001EA0
Reporting into the Director, Client Solutions, you will join one of the fastest growing parts of the digital ecosystem to make the Oracle Data Cloud an indispensable part of the day-to-day marketing efforts of the biggest and most innovative brands in the retail space. You will ensure we seamlessly execute client initiatives through the digital ecosystem. The Coordinator will lead all operational projects for Retail digital campaigns to ensure we meet SLA's and exceed client expectations.
The Coordinator, Retail Solutions will act as the expert for campaign execution and will be relied upon to support Client Partners, Strategists and Solutions on all internal campaign aspects. You will set up and execute all digital campaigns and project manage the campaign through fulfillment and campaign measurement . The Oracle Data Cloud helps advertisers solve interesting and unique business challenges, and you will help all teams flawlessly execute on those ideas.
CAMPAIGN ENTRY - Ensure all campaigns are entered correctly into production systems. Disseminate audience requests to appropriate internal execution tactic.
SEAMLESS EXECUTION - Own campaign set-up and work with audience input, build and fulfillment teams to ensure superior build and delivery. Ensure campaign executes flawlessly from audience creation, media fulfillment to measurement reporting.
PROJECT MANAGEMENT - Monitor campaigns throughout execution layer to ensure timelines are being hit, audiences are being built correctly and trouble-shoot any internal hurdles or setbacks to ensure delivery of campaigns.
INTERNAL LIASONING - Build partnerships with internal teams at ODC including Operations, Product, Campaign Management and Analytics to help identify the most efficient, accurate way to execute campaigns.
SOLUTIONS PARTNERSHIP - Work closely with Solutions and Strategy team to turn campaign requests into operational fruition. Collaborate on the best executional route to accomplish desired campaign.
MEASUREMENT COORDINATION - Enter measurement campaigns into internal systems. Help translate and connect audience build tickets with measurement tickets to ensure campaign is connected end to end. Work with analytics teams to provide necessary, timely and accurate information for measurement. Create work-back schedules to ensure measurement delivery dates are hit internally and externally.
SYSTEM IMPROVEMENT - Work with internal teams to identify areas of improvement or training. Advocate for Retail-specific use cases and follow-up on efforts to see feedback implemented.
FEEDBACK LOOPS - Create feedback loops into Product/Strategy/Operations teams for ongoing enhancements to operational workflows.
Desired Skills & Qualifications
INDUSTRY EXPERIENCE: 4 years' relevant work experience. Experience with Retail clients a plus.
DATA & MEDIA UNDERSTANDING: Basic understanding of data-driven targeting practices and online advertising techniques. Experience with advertising agencies, media agencies or digital media providers using data to inform media targeting.
DETAIL ORIENTED: Strong, demonstrated detail-orientation mindset and methodology for executing tasks.
MULTI-TASK: Ability to prioritize and manage multiple projects simultaneously without error.
MINDSET: Demonstrated ability to self-motivate, work well in teams and can be flexible within a fast-paced and changing environment. A natural go-getter, hand-raiser and problem-solver.
COMMUNICATION STYLE: Can translate between operations and sales teams. Welcomes challenges and setback as opportunities for growth, confident about successful outcomes.
HONESTY & INTEGRITY- Does not cut corners ethically; earns trust and does the right thing.
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.