Order Coordinator
Location:
, Missouri
Posted:
December 16, 2017
Reference:
222930

Equal Opportunity Employer/Disability/Veterans

 

Enterprise Fleet Management, an affiliate of Enterprise Rent A Car, has an exciting opportunity for an Order Coordinator.  This position will be responsible for ordering vehicles for our fleet customers, as well as maintaining effective relationships with the assigned manufacturer and Account Teams. Our ideal candidate will have excellent customer service skills, strong attention to detail and is a self-motivated team player.

 

New Vehicle Acquisition (NVA) is the main vehicle acquisition and administration source for our sales teams in the field.  The “NVA Model” is a dynamic and efficient structure that’s focus is to develop key partnerships and ultimately improve efficiency of the overall vehicle acquisition and administration process.

 

The starting pay range for this position is $32,000 - $35,000 annually. 


Responsibilities:

Responsibilities include:

  • Accurately input and edit factory direct vehicle orders
  • Research and keep EDGE system updated through out the order management process, from initial ordering to delivery
  • Provide exceptional customer service and build solid relationships with peers and manufacturers
  • Work with the vehicle manufacturers to develop an inventory pool of vehicles
  • Seek reimbursements from manufacturers for billing issues
  • Handle problem resolution and daily administrative tasks
  • Change, cancel, and divert orders and re-bill units as requested
  • Identify, research and analyze trends to provide coaching and training as needed

Qualifications:

Minimum Qualifications include:

  • High school diploma or GED required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • One year or more of Customer Service experience
  • One year or more of administration experience
  • Intermediate PC skills including; Excel, Word, Outlook and Access

 

Qualified Candidates must possess the following skills/competencies:

  • Advanced level of attention to detail with excellent follow-up skills
  • Ability to handle multiple responsibilities, meet deadlines and prioritize work on a timely basis
  • Demonstrated problem solving skills
  • Excellent customer service skills
  • Strong verbal and written communication skills  
  • Ability to work in a TEAM environment
  • Ability to identify trends and effectively communicate
  • Good business and analytical skills

A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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