Healthcare Outreach Advocate - Bilingual

  • Company: CVS Health
  • Location: Tennessee, United States
  • Posted: April 28, 2017
  • Reference ID: 622369BR
Position Summary:
CVS Health is looking for a Healthcare Outreach Advocate to join our dynamic and growing team. You will partner with the hardworking hemophilia field sales representatives in the states of AL, AR, IA, KS, LA, MN, MO, MS, NE, TN, ND, SD, and WI to support the needs of our hemophilia Hispanic patient population in the central United States. You will need to reside in the Central region of the United States to support travel needs.

As an Healthcare Outreach Advocate, you are responsible for supporting patient communication and working internally to support the hemophilia educational needs of the Hispanic patient population. In this role, you will interact with state hemophilia chapters, Hispanic patient support groups, treatment centers,nurses, and customers as a representative for the hemophilia sales team and CVS Specialty pharmacy. Your success is measured through customer relations, your ability to drive new patients to CVS Specialty pharmacy and the ability to partner with internal staff to help drive patient compliance and adherence. The skills needed for this position includes strong compassion, interpersonal skills, self-motivation, dedication to customer service, be able to interpret data and be bilingual. As the bilingual Healthcare Outreach Advocate, you will collaborate with the territory sales representatives and Hemophilia Advisor nurses to identify and support educational opportunities within the Hispanic community.

You should expect 75% overnight travel throughout the entire region with many patient support events taking place on either evening or weekends.

Required Qualifications:
- Fluent in Spanish and English
- 2+ years of experience in hemophilia, pharmaceutical sales, specialty pharmacy, or related experience

Preferred Qualifications:
- 5+ years of working in hemophilia or specialty pharmacy sales
- Clinical and hemophilia knowledge is a plus
- Strong organizational skills and a dedication to detail
- Ability to work successfully in a dynamic environment
- Demonstrated ability to build positive relationships
- You can be flexible in adapting to change
- Strong communication skills

- High School Diploma or GED required
- Bachelor's Degree preferred

Business Overview:
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

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