Parcel Operations Analyst

  • Company: R R Donnelley
  • Location: Bolingbrook, Illinois
  • Posted: December 22, 2016
  • Reference ID: 205768

Position Summary

This is an exciting opportunity to become a key member of the growing RR Donnelley Logistics Services team. As Parcel Operations Analyst you will apply quantitative skills to help answer high-level business and strategy questions and also support operational initiatives. Donnelley Logistics is passionate about our people, our philosophy, and our success.


  • Provide analytics and business support for designing and implementing Small Parcel projects and initiatives.
  • Liaise with Parcel Procurement, Finance, Sales, and Plant Operations to ensure company parcel programs are supported with accurate and up-to-date information and administrative processes
  • Translate high-level business problems into more specific questions which can then be answered by data-driven analysis
  • Navigate parcel databases and leverage systems support when necessary for data collection and ad-hoc reporting.
  • Track and report key functional metrics to reduce expenses and improve effectiveness
  • Monitor spend and processing logic with third party parcel auditor
  • Identify and implement parcel administrative improvement processes
  • Own parcel procedure documents and update as necessary based on carrier/ shipping process changes
  • Establish and administer shipping account numbers for all parcel carriers
  • Maintain timely and accurate shipping account data complete with default payment coding logic
  • Support network by assisting in development of shipping solutions that support strategic initiatives, driving cost, service, and process improvements
  • Conducts shipment-level spend and transit analysis to identify cost efficiencies
  • Support go-live execution of new shipping needs with parcel suppliers
  • Basic understanding of customs trade compliance to support global parcel needs
  • Monitor industry trends and shipping best practices
  • Deliver special projects, and support other transportation initiatives or functions as required

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