Part Time - Contracts Clerk I

  • Company: Exelon
  • Location: Baltimore, Maryland
  • Posted: September 19, 2017
  • Reference ID: 207198


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 150 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland.

BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation.

We are committed to our customers and have a customer satisfaction rating of more than 95 percent.

Our employees ";live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety.

We are a company that cares about the environment, supports local communities and embraces the diversity of our employees.

Every business line offers opportunity for employee development.

We have some of the best training programs in the area.

Here at BGE HOME, we continue our success through the strength of our people.

It's your future - it's about your career and your goals.

At BGE HOME, our aim is to match the right people with the right jobs.


The Contracts Clerk II (Part Time) position is expected to perform various tasks, with minimal supervision, as it relates to the general maintenance and processing of home service plans, while ensuring the data integrity of customer and contract information.


  • Completes the inputting of new home service plan requests into the contract management system
  • Performs complex customer account and contract maintenance activities
  • Manages returned mail requests for service plan solicitations
  • Tracks, prepares and communicates business metric reports (as needed)
  • Provides continuous and timely feedback to upper management, keeping them abreast of day-to-day issues that are important to the business, customer and/or the employee
  • Performs other duties as assigned

  • Strong analytical, problem solving and organizational skills are required
  • Demonstrated excellent written and verbal communication skills
  • Proven ability to work independently and/or collectively in a fast paced environment
  • Ability to exercise judgment, initiative and ingenuity to select the most appropriate course of action
  • Experience in customer account management and/or contracts-related systems preferred
  • Ability to process a high volume of data entry inputs with minimal errors and supervision


  • High school graduate or equivalent
  • At least 4 years complex clerical/account management experience
  • Demonstrated proficiency in Microsoft Office suite
  • Demonstrated project management skills
  • Exposure to business and/or financial metric reports
  • Commitment to highest standards of quality and integrity
  • Exude a high degree of professionalism and treats others with respect

·         Demonstrated success in business operations

·         Work under minimal supervision

Position, at times, may require occasional weekend work



Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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