Part Time Customer Administrative Representative -Reno Airport
Location:
Reno , Nevada
Posted:
October 21, 2017
Reference:
222560

Equal Opportunity Employer/Disability/Veterans

 

 

 

The Part Time Customer Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

-This position is located at the Reno Airport

-This position pays $11.10 hour

-This is a part time position the requires that you are available 25 hours per week (Monday, Tuesday & Friday 5:00pm-11:00pm, Sunday 8:00am-5:00pm)


Responsibilities:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • May assist with or perform customer pick-ups in a safe and courteous manner
  • Notify Management of any known customer problems 
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed 
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing 
  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled


Qualifications:
  • Must be at least 18 years old
  • High school diploma or GED required; some college preferred
  • Must have at least 6 months of prior customer service, retail, or administrative support experience
  • Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. 

  • No drug or alcohol related convictions on driving record (DWI/DUI)  in past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Are you available to work Part Time, (Monday, Tuesday & Friday 5:00pm-11:00pm, Sunday 8:00am-5:00pm)

A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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