Adecco is assisting a local client in recruiting for a Part Time Call Center job in Ansonia. This is for a long term temporary opportunity. Part time evening positions available. As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. If you meet the qualifications listed below, please Apply Now!
Responsibilities for this Call Center Representative:
-Receive/place a high volume of inbound/outbound calls with varying degrees of questions or concerns
-Keep record of customer interactions, record details of inquiries, complaints, or as well as actions taken
-Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
-Achieve productivity standards and goals set by the company while maintaining high level of customer service
-Resolve customer issues and/or refer unresolved customer issues to designated call center department or supervisor for further investigation
--High School Diploma
--1- 3 years¿ experience in call centers
--Excellent phone etiquette, verbal and written communication skills
--Make good decisions and resolve issues in a clear, calm, and diplomatic matter
--Computer literate - Proficient with web navigation, email/chats, MS office
--Able to work in a team environment
--Candidate must be able to sit for the majority of their shift
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
The hours for this position are 4pm - 8:30pm
Click on Apply Now to be considered for this Call Center Representative position.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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