Equal Opportunity Employer/Disability/Veterans
The Cleveland Hopkins Airport has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
**This position requires you to have a flexible schedule and to work outdoors.**Responsibilities:Qualifications:
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Minimum of 1 year experience handling customer service functions.
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Aside from religious observations must be able to work a flexible schedule including nights, weekdays and weekends.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.
- No drug or alcohol related conviction (DUI/DWI) on driving record in the past 5 years
- Must be willing to work outdoors