Partner Software Technical Sales Representative
Location:
Round Rock , Texas
Posted:
November 19, 2017
Reference:
R19923
Why Work at Dell?
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Inside Product Specialist III Job Description
Dell is hiring and we are looking to grow our Dell Team for Inside Sales Product Specialist (Software Solutions and Infrastructure). Positions available in Round Rock, TX, Nashville, TN, Oklahoma City, OK.
If you have a strong sales and technical background in building relationships and a true passion for selling and acquiring new accounts to provide best solution for our customers...We would love to hear from you!
The Job Description:
  • Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell's technology, products and services to help customer's formulate direction.
  • Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions.
  • Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.
  • Engages cross-functional resources, regardless of geographic loactaion, in order to achieve goal/meet customer needs.
  • Effectively balances demands from multiple stakeholders.
  • Effectively balances short term and long term priorities.
  • Develops and implements account plans that drive the attainment of critical business objectives.
  • Involved in contract negotiations and possesses strong financial/business and pricing knowledge.
Overview of Daily Tasks:
  • Taking around 5-10 inbound phone calls
  • Making around 15-25 outbound calls to acquire and follow up
  • Email Management and correspondence
Principal Accountabilities
  • Provides product or BU specific expertise.
  • Responsible for selling a defined set of products and services.
  • May own account sets and/or be called into accounts as opportunities are identified.
  • Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.
  • Identifies customer needs/requirements, and recommends the appropriate products and solutions.
  • Remains up-to-date on new product, technology, and services offerings.
  • Stays current on industry and vertical solutions as well.
  • Assists in the on-going technical education and development of the broader team.
  • Promotes and positions key strategic product and service offerings.
Knowledge, Skills, and Abilities
  • Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
  • Able to explain technical, industry, and market facts to position Dell as a competitive solution.  Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
  • Understands the administrative and operational requirements of the job.
  • Demonstrates good judgment in analyzing information to make routine decisions.
  • Follows up with occasional outbound calls.
Guidance
  • Works under general direction.
  • Work is guided by objectives of the sales area.
  • Refers to established policies and precedents as needed.
  • Applies judgment to identify when deviation from standard practice is required.
  • Assumes responsibility to improve service, efficiency and quality of work.
  • Regularly provides direction and instruction to lower level representatives.
Experience and Skills Required
  • Bachelors or Associates Degree preferred
  • 6-8 years of relevant industry experience
  • Basic knowledge of the full range of 3rd party software technology, products, and services and is able to identify how these products and services align to customer needs.
  • General industry and competitor knowledge.
  • Basic customer relationship skills.
  • Understands the administrative and operational requirements of the job.
  • Demonstrates good judgment in analyzing information to make routine decisions.
Dell offers:
•         Opportunity to work with a strong brand at one of the world's largest IT solutions providers
•         Dynamic, challenging, international work environment
•         A team with a high level of energy, integrity and motivation to win
•         Exciting internal career opportunities
•         A commitment to diversity and inclusion
•         Competitive compensation including bonus plans & a great benefit package
•         An individual professional development plan
About Dell Inc.:
Want to work in an environment where each day is focused on delivering solutions that make a real difference in people's lives? 
Where teams are constantly curious, and different perspectives and experiences are valued? 
At Dell, we believe technology is essential for human success and that it should be accessible to everyone.  We are constantly evolving to better serve our customers, seize new opportunities and drive growth.  Together we can change the world.  Come join us.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications. 
Thank you for your interest in Dell!

Job Family: Inside Sales
Job ID: R19923

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