Location: Cedar Rapids, Iowa
Posted: December 21, 2017
Reference ID: 170007KT
Perform all duties adhering to Cummins Safety Policies and Procedures.
Provide excellent internal and external customer support encompassing "Customer Support Excellence" philosophy and standards.
Receive and store parts.
Maintain parts records in the computer database.
Manage parts inventory and maintain the necessary records in the parts department.
Manage core returns and create core RIDs in the BMS system.
Accurately assemble customer orders from stock.
Place orders on pallets/shelves or convey orders to packing station/shipping area.
Package, ship, and receive parts.
Provide courteous and effective customer phone support.
Participation in actively keeping work areas clean and safe at all times.
Adherence to the Cummins Business Code of Conduct including setting an example of ethical behavior.
Effectively create, maintain, and develop positive internal/external customer relationships.
Other projects and duties as assigned.
Ability to multi-task in a fast paced work environment
Strong computer and keyboard skills to complete work (i.e. parts look up, invoicing, etc.)
Demonstrated organizational and time management skills
Possess a strong work ethic and positive demeanor
Willingness to learn from co-workers and train new team members as necessary
Requires ability to safely lift up to 25 pounds often and up to 50 pounds on occasion using proper lifting tools/techniques
Tasks will require bending, stretching, standing, twisting, climbing up and down on equipment
throughout the work shift
Work environment requires Parts Specialist to wear identified PPE in work area at all times
Day shift position
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.