Patient Account Representative needed at Robert Half for a non profit organization in Clifton. The Patient Account Representative is a temporary position lasting a few months. Patient Account Representative Job Responsibilities: • Generates and reviews claims reports for accuracy. Prepares and submits claims to Medicare and insurance companies for payment electronically or via mail in a timely manner. • Reviews and processes Explanation of Benefits (EOB) statements received from Medicare, Medicaid and other insurance providers. Applies adjustments to patient accounts by entering approved amounts into the billing system. • Reconciles and balances accounts. • Responds to calls from customers, insurance providers, customer service personnel, and others regarding billing concerns. Reviews customer accounts and provides necessary follow-up to ensure for customer satisfaction. Prepares account histories for customers as requested. • Reviews insurance denials and researches reason for denial. Performs necessary account follow-up by contacting insurance companies and others resolve payment discrepancies. Submits corrections or bills the patient or other insurance. • Reviews the aging report and provides necessary follow-up and research to resolve outstanding claims. Contacts customers for payment. Creates and generates collection notices. Files and maintains collection documentation. • Processes all changes in customer insurance coverages (carrier, benefits, and coverages). Verifies change in insurance coverage has occurred. Contacts insurance company to verify eligibility, benefits, and requirements. Obtains necessary documents (e.g. prior authorizations, Letter of Medical Necessity, sleep study documentation. Ensures appropriate change is made in EPIC system.