McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Business Performance Services (BPS) is a leader in physician and hospital revenue cycle management, physician electronic health record and practice management system technology, and strategic consulting services. BPS offerings are uniquely designed to help physician groups, hospitals and health systems, accountable care organizations, labs, and emergency medical service providers improve efficiency and grow revenues while staying current with the latest regulatory requirements.
We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career.
This position is working directly with our customers in a customer support environment.
You will be responsible for;
• Following up on outstanding payers’ A/R (Accounts Receivable) and/or including self-pay and resolution of denials.
• Working directly with insurance or patient accounts and handling all correspondences related to these customers i.e. contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability.
• Handle EDI (Electronic Data Interchange) transactions and ERA files, including reconciling carrier submissions, edits and rejection reports.
• Researching and resolving accounts appearing on Delinquent Insurance, Collection Ledger, and Government Payor reports as directed by management, making appropriate decisions on accounts to be worked to maximize reimbursement.
Strong understanding of the Accounts Receivable process. Capable of meeting daily deadlines, self-sufficient in a high volume atmosphere, problem solver and able to troubleshoot independently with little supervision.