Paycard Agent
Austin , Texas
January 19, 2017
The ideal candidate will have 6 months experience handling inbound call inquiries, with proven problem resolution skills, and a strong commitment to excellence and customer satisfaction. You must be flexible to work between the hours of 6 am to 12 am, Monday-Friday and be available to work weekends as needed.

Responsibilities for the Customer Service Rep job include:
¿ Handling customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism
¿ Offering alternative solutions where appropriate with the objective of retaining customers¿ business
¿ Identifying and escalating emerging product or customer dissatisfaction issues

Skills/Education/Experience for the Customer Service Rep job:
¿ Previous customer service experience preferred
¿ Sound problem solving skills and ability to solve customer issues in a positive, courteous manner
¿ Proficiency with Word and Excel, as well as experience with data entry
¿ Ability to navigate the Internet and web based programs
¿ Ability to communicate clearly and effectively with all levels within an organization
¿ Strong work ethic and demonstrates excellent record of attendance and punctuality

A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.

Know someone who would be interested in this job? Share it with your network.