We are currently looking for a Technical Support Representative to assist one of our clients. This Technical Support Representative will be providing phone, email, and remote PC Support for Windows based PCs, Point of Sales (POS) systems, and provide Network Connectivity support.
• Support and familiarity of POS register operations and systems for retail transactions.
• Provide support to internal and store Computer users including Software, Hardware, and Store data and voice communications, as detailed in the operational documentation.
• System support during system upgrades and new software releases.
• iSupport tickets are to be completed for every action, problem solved, and escalated as required.
• Perform other duties as assigned
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.