Position Summary: The Manager has the task to drive the Daily Review auditors to achieve goals in quality, financial, and productivity.
This position must think independently, be able to create solutions to escalated situations, monitor and provide feedback to the team, develop ways to inspire and engage the team, and promote the CVS values. This position must surpass client service level agreements and surpass client performance guarantees. Also, this position will supervise a team that makes over 150,000 calls a year to pharmacies and that these calls are performed in a professional manner. This position leads a wide variety of audits areas: from commercial, Long Term Care, Medicare, Specific client requirements, and compounds. This position will perform a variety of client facing presentations, client direct requests, and will foster internal customer (account management, etc) relationships. This potion is key to the success of the audit department. Required Qualifications: * 3 Years of leadership experience
* Demonstrated management experience
* Retail pharmacy experience is required Preferred Qualifications: * Client program interfacing
* Database Management Experience
* Effective programming communication skills
Education:PharmD requiredBusiness Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster:
EEO IS THE LAW
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Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clickingAA EEO CVS Health
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/