Position Summary: CVS Health has an exciting opportunity for a Pharmacy Supervisor to join our growing Medicare Part D team
The Pharmacist Supervisor at CVS Health assists the Clinical Operations staff (pharmacists, technicians, representatives) in all aspects of the coverage determination and appeals process, including workflow management and direct communication to all applicable parties (internal and external). The Supervisor acts as a primary point of contact for issues requiring escalation within the Clinical Operations Department and ensure resolution. The Supervisor provides optimal customer service (internal and external) within applicable departmental and regulatory guidelines. The Supervisor establishes and maintains department metrics, provide coaching, evaluation and development of staff.
This position can work out of any of our major hubs: Pittsburgh, PA, Solon, OH, San Antonio, TX or even 100% work from home.
Required Qualifications:* Minimum 1 year previous leadership experience
* Past experience working with MedHok and CVS Medicare Part D Coverage Determinations and Appeals
* Demonstrated ability to manage a remote team
* Active pharmacist license in state of employment required Preferred Qualifications:* Previous experience in Managed Care/PBM environment
Education:* BS Pharmacy or Pharm D. required
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
and EEO IS THE LAW SUPPLEMENT
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For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/