Pharmacy Technician I Prior Authorization - Appeals

  • Company: CVS Health
  • Location: Richardson, Texas
  • Posted: November 19, 2017
  • Reference ID: 721240BR
Position Summary:
CVS Caremark has an exciting opportunity for you as a prior authorization pharmacy technician. As a certified technician, you will take in-coming calls from members, providers, etc. to provide professional phone assistance to callers through the criteria based prior authorization process. As a technician, you will be able to maintain complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. As a pharmacy technician in this role you will possess the ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers); have the ability to work in team environment and requires availability to work various shifts; and have the ability to learn new operating systems and new communication strategies. As a pharmacy technician for this position you must be flexible, organized and have excellent communication skills (oral, written, grammar, listening), possess PC skills in Windows-based applications required.

Our organization offers a competitive benefit package which includes, but is not limited to, Paid Time Off, 10 Paid Holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores.


Required Qualifications:
3+ Months of previous pharmacy technician experience required
Texas Trainee License Required

Preferred Qualifications:
At least 1 year experience in customer service or call center environment. Previous experience in pharmacy or healthcare industry preferred

High School Diploma or GED equivalent

Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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