PM Server - Part-Time

  • Company: Hyatt Hotels and Resorts
  • Location: Tucson, Arizona
  • Posted: November 03, 2017
  • Reference ID: TUC000223
To provide an excellent dining experience for our guests in an efficient and professional manner, while upholding Miraval visions and values.
Essential Functions:
  • Ensure compliance with health and safety codes and policies.
  • Communicate effectively with peers, supervisors and subordinates.
  • Exhibit a positive, enthusiastic attitude committed to a teamwork effort.
  • Always use respect when speaking with you fellow associates.
  • Knowledge of and adherence to all aspects of service standards and business process outlined in Miraval Training Manual.
  • Follow specific job duties in opening/closing and side duties.
  • Perform service standards within specific time frames.
  • Be aware of guests in room and attentive to their needs.
  • Have extensive knowledge of menus, prices and an ability to give a “flavorful” description.
  • Assist guests in a professional manner, to the degree of which they feel satisfied at all times.
  • Serve guests in whatever way possible to ensure a pleasurable dining experience.
  • Responsible for maintenance of table in assigned section.
  • Must attend and participate in pre-shift meetings.
  • Increase sales by using suggestive selling techniques.
  • Inform managers of comments related to quality and service from guests, both positive and negative.
  • Knowledge of and compliance with all items covered in the Miraval Employee Manual.
  • Assume all duties and responsibilities as assigned by manager.

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